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How it works
In a typical case, you'll receive an e-mail that appears to come from a reputable company that you recognize and do business with, such as your financial institution. In some
cases, the e-mail may appear to come from a government agency, including one of the federal financial institution regulatory agencies. The e-mail will probably warn you of a serious
problem that requires your immediate attention. It may use phrases, such as "Immediate attention required," or "Please contact us immediately about your account". The e-mail will
then encourage you to click on a button to go to the institution's Web site.
In a phishing scam, you could be redirected to a phony Web site that may look exactly
like the real thing. Sometimes, in fact, it maybe the company's actual Web site. In those cases, a pop-up window will quickly appear for the purpose of harvesting your financial
information.
In either case, you may be asked to update your account information or to provide information for verification purposes: your Social Security
number, your account number, your password, or the information you use to verify your identity when speaking to a real financial institution, such as your mother's maiden name
or your place of birth.
If you provide the requested information, you may find yourself the victim of identity theft.
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